Privacy Policy
Last updated: September 2026
TriCore Solutions ("we", "us", "our") is a software, website and application development company based in Eldoret, Kenya. This policy explains what information we collect through this website and how we use it.
Information we collect
When you send us an inquiry through the contact form on this site, we collect the details you choose to provide, such as your name, email address, phone number and a description of your project. This form is provided by Jotform, a third-party form service, and is embedded directly on our contact page.
How we use your information
- To respond to your inquiry and discuss your project
- To keep a record of past and ongoing client communication
- To contact you about a project you have asked us about
We do not sell your information to third parties, and we do not use it for unrelated marketing without your permission.
Third-party services
This website uses the following third-party services, which may process technical data such as your IP address as part of delivering their service:
- Jotform — to collect and store inquiry form submissions
- Google Fonts — to load the typefaces used on this site
- WhatsApp — if you choose to message us through the WhatsApp button
Each of these services has its own privacy policy governing how it handles data.
Cookies
This website does not set its own tracking cookies. The embedded Jotform form may set cookies necessary for it to function; please refer to Jotform's own privacy policy for details.
Data retention
We keep inquiry details for as long as necessary to respond to you and to maintain a record of client communication, after which they may be deleted.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below.
Contact us
If you have questions about this privacy policy or how your information is handled, contact us at tricoresolutions254@gmail.com or +254 793 520 219.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.